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Inbond Service

Offering you a complete choice of services which include customer care service, inbound upselling service, backend non voice service, international inbound call center services, help desk service and domestic inbound call center service.
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Customer Care Service

Customer Care Service
 
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Approx. Rs 50,000 / Month
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Service Details:
Communication LanguageEnglish and Hindi
Type of ProcessInbound
Type of CallsDomestic
Shift Timings24 x 7
LocationIndia
Service Duration6 Months

At D.K. Business Patron our Customers are the heart of the every work we do and we focus on making our customer's lives easier and a little bit more fun. Together we create something special and we love doing it every day. While working on customer care, we are working with a team of highly skilled and specially trained agents, we train our team members in very professional way so that they respond to the customer's question in a timely manner and sometime providing answers to the questions before the ask. We totally believe in Customer satisfaction, delight and retention and try to find new methods to fulfill the Customer needs and problems. Our Knowledge of best practices along with our deep exposure to local markets has made us capable of providing one of the leading, unmatched customer service providers which help us in getting several appreciations and good performance reviews of our clients and Customers. Whether an individual or enterprises we make sure we provide world-class services to our customers & clients according to their needs.

Price Range: 50000-55000/Month
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Inbound Upselling Service

Inbound Upselling Service
 
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Approx. Rs 45,000 / Month
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Service Details:
Work LocationIndia
Service Duration12 Months
Shift Timings24 X 7
Communication LanguageEnglish/ Hindi
Mode Of ServiceOnline
Type Of CallsDomestic and International

It’s an art of taking your customers to better and complementary products to whom they have shown their interest. By upselling you can make sure customer pick right product and they have everything they need to use product. Well trained and knowledge agent can lead to boost in revenues by selling more products to same customer and alongside customer experience as well getting help in finding right product for their instant need. If you are not suggesting relevant products, you are going to have poor through which ultimately not lead to enhance the customer purchase experience or your revenue. Making a live agent on upselling will give customer more comfort and knowledge of buying more products and increasing revenue. Although your motives are always going to be increased sales and average order size, it's important to also consider the experience from a customer perspective and providing better experience.

Price Range: 45000-50000/Month
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Backend Non Voice Service

Backend Non Voice Service
 
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Approx. Rs 40,000 / Month
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Service Details:
Work LocationIndia
Service Duration12 Months
Communication LanguageEnglish and Hindi
Start Date / Month24 X 7
Mode Of ServiceOnline
Industry To CaterBusiness to Business, Banking, Insurance
Gender PreferredFemale

As a notable name of this business sector, we are massively indulged in offering to our patron's Backend Non Voice Service. Due to our devotion and specialization towards the quality, these services are enormously valued by our clients. Apart from this, these services are executed by nimble personnel as per the patrons’ demands.

Other Details:

  • Working on all voice along with a side we have grown up skills well in the field of non-voice work. We keep good typing and professional language working people. Our non-voice service delivery solutions will further promote business efficiency which will translate to increase in productivity and revenue
  • Our clients will only concentrate on their expertise while we manage their admin and data processing remotely like Order Processing, Bookkeeping and Accounting, Data Encoding, Spreadsheet, and Word Processing, File Conversion, Reports Generation and Analysis, Survey Processing and Form Filing etc.
  • Its organic growth performance has been rated as exemplary and best amongst its peers by a leading BPO research firm taking over competitors’ share with the increased on-site presence the company plans to hire 100 employees to further its growth performance
  • DK Business Paton Pvt Ltd. BPO recently launched its Process Progression Model to improve business outcomes for clients by accelerating optimization and transformation of business processes. The company also extended its outsourcing agreement with many sources like KPO, BPO, Back office & Non voice
  • Work plans for all employees will include an expectation of good Management for Back office. Our work ethic should be Communicate in a professional manner when using the e-mail system. Never put anything in an e-mail message that would be viewed as offensive or inappropriate for the business environment. Remember that all information contained in the e-mail message is considered public information. We will be very delightful in working for same on domestic and international projects

Price Range: 40000-45000/Month
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International Inbound Call Center Services

International Inbound Call Center Services
 
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Approx. Rs 45,000 / Month
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Service Details:
Type of ProcessInbound
Communication LanguageEnglish and Hindi
Type Of CallsInternational
Shift Timings24x7
Location/CityPan India
Mode Of ServiceOnline

Supported by highly accomplished crew of employees, we are renderingInternational Inbound Call Center Services. These provided services are delivered under the stern supervision of adroit personnel as per set industry principles. In addition to this, these provided services are attributed amid our client for reliability and cost effectiveness. 


Price Range: 45000-50000/Month

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Help Desk Service

Help Desk Service
 
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Approx. Rs 45,000 / Month
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Service Details:
Service Duration6 Months
Shift Timings24 X 7
Communication LanguageEnglish and Hindi
Type of CallDomestic and International
LocationIndia

Help Desk is a service provided by the agents who assists, guides, trouble shoots and offers solutions to computer problems and IT related products. Help desks have quite a lot of responsibilities and functions. They supply the users with vital information on computer issues and queries. The help desk in call centers not only provide the technical answers but also evaluate the problem. Help desk is indeed a very important part of each company as it is essential to help and support the clients and customers in all possible ways. Keeping customers happy is one of the most important objectives of the company. Having an excellent help desk service can resolve any inquiries hence the first step to keep them loyal to the company. Put in place some form of service level management by establishing the services provided by your helpdesk or service desk and aligning your IT provision more closely with the broader requirements of the business. The following guidelines should hopefully prove a useful starting point. Audit your current practices, establish service level management, learn from your mistakes, don’t give up ownership, consider self service solutions and Demand more from your technology vendor etc.

Price Range: 45000-50000/Month
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Domestic Inbound Call Center Service

Domestic Inbound Call Center Service
 
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Approx. Rs 40,000 / Month
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Service Details:
Type of ProcessInbound
Communication LanguageHindi and English
Type of CallsDomestic
Mode Of ServiceOnline

By understanding the demands of our patrons in the best possible way, we are increasingly engrossed in offering Domestic Inbound Call Center Service to our clients. Delivered in tune with the standards defined by the industry, these services are enormously in demand. Due to their cost effectiveness, these provided services are hugely treasured.

Price Range:
40000-45000/Month

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B2B Telemarketing Service

B2B Telemarketing Service
 
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Approx. Rs 55,000 / Month
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Service Details:
Start Date / Month07 Days
Mode of ServiceOnline
Shift Timings24 X 7
LanguageEnglish, Hindi

With thorough understanding of this business industry, we are engrossed in providing B2B Telemarketing Service to our clients. Due to personnel dedication and knowledge helps us to meet the detailed needs of the clients within the given period of time. We have adroit employees, who offer these services in agreement with the defined guidelines.

Other Details:

  • Outsourcing telemarketing services can help your organization to enhance relation with your existing customer. DK Business Patron, a leader in outsourcing services, can fulfill all your telemarketing requirements. We can increase your revenue by effectively closing sales through our competent inbound/outbound telemarketing services and by creating sales force leads
  • When you outsource telemarketing services to DK Business Patron, we can provide you with insightful information about the unfulfilled requirements, the level of satisfaction and the needs of your customers. Not only this but we will also provide your organization the strategic ways to address your customers issues and enhance customer relationships

 

Why outsource telemarketing services to DK Business Patron?

  • Extensive experience: We have been providing telemarketing services for various industries, such as, telecom, information technology, government agencies and debt reduction organizations amongst others. Outsource telemarketing services to DK Business Patron and benefit from technology-driven services, professional telemarketing team, digital recording, stringent quality control processes and customized productivity reports
  • Professional workforce: Our expertise offshore telemarketing team can handle any call. Each of our telemarketing call center executives are well-trained in sales and answer calls efficiently, proficiently and professionally. We provide best of the bestest services at a cost-effective price. Outsource telemarketing services to DK Business Patron and experience an increase in sales
  • Domain expertise: Our competent approach can effectively increase your sales. We have the knowledge, expertise and skills to provide world-class outbound telemarketing services. Outsource outbound telemarketing services to DK Business Patron and get access to professional services at a competitive price
 
Price Range:
55000-60000/Month
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Inbound Telemarketing Services

Inbound Telemarketing Services
 
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Approx. Rs 45,000 / Month
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Service Details:
Shift Timings24x7
Mode of ServiceOnline
Type of Service ProviderIndividual Consultant,Research Company
LocationIndia

Our firm has made unbelievable breakthrough in the providing Inbound Telemarketing Services. Attributed for its flexibility and reliability, these services are broadly demanded. More to this, we deliver these to our clients after understanding their budgetary requisites. Clients can acquire these services at most affordable rates.

Other Details:

  • At DK Business Patron, we have over 15 years of experience and expertise in providing inbound telemarketing services. When a customer contacts us for inbound telemarketing services, we first analyze and understand our customer's requirements. After analyzing our customer's requirements, our inbound telemarketing experts will provide our customer with an ideal inbound telemarketing solution at a competitive price. Our wide range of inbound services include, dealer locator services, market research surveys, 3rd party verification services, lead generation services, direct response services, order taking services, opinion survey, up-selling / cross-selling services, catalog sales services, membership application services, answering services, insurance claims services and inquiry services

Price Range: 45000-50000/Month
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Domestic Inbound Call Centre Service

Domestic Inbound Call Centre Service
 
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As a notable name of this business sector, we are massively indulged in offering to our patron's Domestic Inbound Call Centre Services. Due to our devotion and specialization towards the quality, these services are enormously valued by our clients. Apart from this, these services are executed by nimble personnel as per the patrons’ demands.
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Inbound Order Taking Service

Inbound Order Taking Service
 
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Approx. Rs 45,000 / Unit
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Service Details:
Type of ProcessInbound
Type of CallsDomestic and International
LocationIndia
Shift Timings24 X 7
Communication LanguageEnglish/Hindi
Mode Of ServiceOnline

Order taking service will help the customers to place their orders directly via telephone to the order taking agents. The agents will process the order and answer the customers who may having doubts about the products. Order taking service has become a major part of the inbound call centre services as they have too many advantages and the most important is increasing the sales of the product. The offshore order taking service includes taking the order and shipping information. This makes the process much easier and thereby increases the sales and profits the business. Best Reception's friendly order line service can make sure we never miss out on potential business by answering our customer's calls in our company's name and reassuring our callers that our business is real and legitimate.

  • There will be no busy tones, answering machines or call waiting messages.
  • You will have a tailor-made service to suit you and your business.
  • Order taking in any format you wish.
  • Easy access to an unlimited amount of information about your products and business.
  • A friendly, positive team of receptionists to take orders for your company.

Price Range: 45000-50000/Month
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Find UsSamrendra (Manager) DK Business Patron Private Limited
C-134, 3rd Floor, Ramesh Nagar, Near Metro Gate No. 3, Delhi - 110015, India
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